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HERE TO HELP

Have a question? You may find your answer in our FAQs. Or, feel free to contact our Customer Care team via:

Customer Services

   Send us an email

LOCATION - Fortitude Valley, Brisbane 

By Appointment

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: Closed

SHIPPING

Most rates are between $9.95 to $24.95. Free shipping applies to all AU$500+ orders.

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, American Express. Afterpay, Apple Pay, Google Pay and Shop Pay.

PayPal: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

You can return any item purchased on Chaleese within 21 days of your delivery date.

EXPRESS DELIVERY
Tracked delivery is available on orders. Please allow 3-5 workings days for delivery.

SAME DAY DISPATCH GUARANTEE
Orders placed before 1:00 PM QLD time Monday to Friday are guaranteed for same day dispatch.

RETURNS
If you're not completely satisfied with your purchase please see our returns policy.

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