Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

SHIPPING TIMES AND COSTS
  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times
PAYMENT METHODS

Chaleese accepts the following payment methods:

  • Credit Card: Visa, MasterCard, American Express, Visa Electron. The total will be charged to your card when the order is shipped.
  • Chaleese features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
EXCHANGES, RETURNS AND REFUNDS
  • Refunds are offered on all orders received back to us within 14 days (within Australia) and 28 days (International) of your delivery date and will incur a $9.95 postage & handling fee, which will be deducted from your refund at the time of processing.
Someone purchased a28 minutes ago from Maryborough, QLD
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Someone purchased a15 minutes ago from Toowoomba, QLD
Someone purchased a16 minutes ago from Wollongong, NSW
Someone purchased a17 minutes ago from Rockhampton, QLD
Someone purchased a18 minutes ago from Port Macquarie, NSW
Someone purchased a19 minutes ago from Maryborough, QLD
Someone purchased a20 minutes ago from Warwick, QLD
Someone purchased a21 minutes ago from Toowoomba, QLD
Someone purchased a22 minutes ago from Wollongong, NSW
Someone purchased a23 minutes ago from Rockhampton, QLD
Someone purchased a24 minutes ago from Port Macquarie, NSW
Someone purchased a25 minutes ago from Maryborough, QLD
Someone purchased a26 minutes ago from Warwick, QLD
Someone purchased a27 minutes ago from Toowoomba, QLD
Someone purchased a28 minutes ago from Wollongong, NSW
Someone purchased a29 minutes ago from Rockhampton, QLD
Someone purchased a15 minutes ago from Port Macquarie, NSW
Someone purchased a16 minutes ago from Maryborough, QLD
Someone purchased a17 minutes ago from Warwick, QLD